Offer quality support to your customers !
This unique chat not only allows you to communicate with your customers, but also to guide them through the pages of the site showing them visually any element.
STANDALONE OR WORDPRESS VERSION ?
This version works with wordpress websites.
If you don’t use WordPress, you can find the Standalone version of this plugin here .
- Real time AJAX chat
- Beautiful, flat & responsive design
- View the page where your customer is.
- Operators can view online users and initiate chats
- Operators can visually show any website element to the customer (through the different pages)
- New “Chat Operator” user role
- You can assign the operator capability to any another role
- Chat logs management
- Operator can transfer discussion to another online operator
- If there is no operator online, a contact form appears
- Colors are customizable
- Sound notification on new message
- Import / Export data tool
- Customers IP detection
- See the country and city of customers
- Multilingual (.po file)
- Reactive support !
- Upload and activate the plugin
- Click on the “Visual Chat” menu link to lauch the chat console