Tag Archives: visitors

WP Flat Visual Chat

visualChat_img

 

PRESENTATION

Offer quality support to your customers !

This unique chat not only allows you to communicate with your customers, but also to guide them through the pages of the site showing them visually any element.

 

STANDALONE OR WORDPRESS VERSION ?

This version works with wordpress websites.

If you don’t use WordPress, you can find the Standalone version of this plugin here .

Frontend

Backend

FEATURES

  • Real time AJAX chat
  • Beautiful, flat & responsive design
  • View the page where your customer is.
  • Operators can view online users and initiate chats
  • Operators can visually show any website element to the customer (through the different pages)
  • New “Chat Operator” user role
  • You can assign the operator capability to any another role
  • Chat logs management
  • Operator can transfer discussion to another online operator
  • If there is no operator online, a contact form appears
  • Colors are customizable
  • Sound notification on new message
  • Import / Export data tool
  • Customers IP detection
  • See the country and city of customers
  • Multilingual (.po file)
  • Reactive support !

GETTING STARTED

  • Upload and activate the plugin
  • Click on the “Visual Chat” menu link to lauch the chat console

Click here to see the plugin page

PHP Flat Visual Chat

phpchat_img

 

PRESENTATION

Offer quality support to your customers !

This unique chat not only allows you to communicate with your customers, but also to guide them through the pages of the site showing them visually any element.

 

STANDALONE OR WORDPRESS VERSION ?

This standalone version works with any website. It contains an independent backend and allows you to directly manage operators accounts.

If you use WordPress, you can find the WP version of this plugin here .

Frontend

Backend

FEATURES

  • Real time AJAX chat
  • Beautiful, flat & responsive design
  • Independant backend console
  • View the page where your customer is.
  • Operators management
  • Chat logs management
  • Operators can visually show any website element to the customer (through the different pages)
  • Operator can transfer discussion to another online operator
  • Frontend chat texts are customizable : you can translate in your language
  • If there is no operator online, a contact form appears
  • Colors are customizable
  • Sound notification on new message
  • IP, country and city information on customers
  • Reactive support !

SERVER REQUIREMENTS

  • PHP5
  • mySQL Database

GETTING STARTED

  • Copy the folder “flat-visual-chat” in your website root using ftp, at the same level of your index.php
  • Edit the file “flat-visual-chat/config.php” and enter the information of the mySQL database .
  • Include this line in the <head> of the website pages:
    <script src=”flat-visual-chat/flat-visual-chat.js”></script>
  • Go to the chat console : http://www.yourwebsite.com/flat-visual-chat/console and enter the admin information

Click here to see the plugin page

WP Visitors Tracker

visitorsTracker_img

PRESENTATION

There are many great tools to get accurate statistics of your visits.
But have you ever dreamed of stand behind your users to track their progress on your website or online store ? Be able to understand their logic and follow the route taken through the pages ?

This plugin records the main actions of your visitors and allows you to really visualize their visits.
It captures and saves the main actions of visitors, to replay the visit from the admin interface.
Visit automatically plays through the pages of the site. You can pause or navigate through the steps.
The screen resolution (mobile, monitor …) of visitors is recorded and reproduced on the screen. You can also see countries and cities of your visitors.

It was created to give you new ways to understand the path taken by your customers, to be able to optimize your site accordingly.

 

FEATURES

  • Replay the visits of your users.
  • Identifies connected users.
  • You can navigate through the steps of a visit
  • Reproduces the screen resolution of the visitor
  • Option to delete automatically the old visits
  • Visits information : date, duration, user, country, IP and browser
  • Reactive support !

GETTING STARTED

  • Upload and activate the plugin
  • Click on the “Visitor Tracker” menu link to view the visits list
  • Click on “View the visit” to replay a visit

Click here to see the plugin page