Refund Policy

Refund handling depends on where the product was purchased and the applicable checkout or payment-platform rules.

Refund handling depends on where the product was purchased, the applicable checkout or payment-platform rules, and the technical context of the request.

Before requesting a refund

Contact support with your order reference, product name, site environment, and a clear description of the issue so the problem can be reproduced or resolved.

Many installation, configuration, compatibility, or usage issues can be solved faster through support than through a refund workflow.

Eligible review cases